Reference

Explore the 0sho FAQ Section

Q: How do I open an account on 0sho if I am in India?

Visit 0sho.com, tap the account creation button and fill in your mobile number, email and preferred password. Access depends on local law and is available where local law permits. The whole process takes under three minutes.

Q: Which payment methods can I use to deposit funds?

We support UPI, Paytm, PhonePe and Google Pay for deposits. Select your preferred method in the wallet section, enter the amount, and the funds typically appear in your account within one minute of the transfer being confirmed.

Q: Why has my UPI deposit not appeared in my wallet yet?

Most UPI deposits clear in under a minute. If yours has not appeared after five minutes, check your UPI app for a confirmation reference number and share it with our live chat team — they can trace the transaction immediately.

Q: What documents do I need to verify my account before withdrawing?

We ask for a government-issued photo ID — Aadhaar, PAN card or passport — and a selfie for identity confirmation. Upload both inside your account settings. Once approved, this step does not need to be repeated for future withdrawals.

Q: How long does a withdrawal to my Paytm or UPI account take?

For verified accounts, withdrawals are processed within 24 hours. The funds then travel through the standard Paytm or UPI settlement rail, which adds a short additional window depending on your bank's processing schedule.

Q: Can I access the live tables and slot games on my phone?

Yes — Blackjack, Cash or Crash, Fishing War and all slot rooms load in a mobile browser without a separate download. Your account session and wallet balance carry over from desktop automatically.

Q: How do I reach support if the FAQ does not answer my question?

Open live chat from your account dashboard for real-time help at any hour. For detailed queries involving documents or screenshots, email our support team — responses arrive within a few hours on any day of the week.

Got questions about how your account works, how deposits clear via UPI or Paytm, or what happens when you request a withdrawal?

Account SetupUPI & Paytm DepositsWithdrawal TimelinesAccount SecuritySupport Access

Explore Lobby Read FAQ

Browse Answers Built for India

This FAQ covers the questions we hear most from India — from opening your account and verifying your identity to sending your first deposit through PhonePe and checking the status of a withdrawal. Every answer here reflects how our platform actually works: the payment rails we support, the verification steps we require, and the channels you can reach our support team on.

If local law in your region permits access, the answers below apply directly to your account flow. We keep this section updated when processes change, so the information stays current rather than pointing you toward outdated steps.

UPI
Paytm
PhonePe
Google Pay

THREE THINGS TO KNOW

Switch Between Lobby, Wallet and Help in Seconds

Before you dig into the full FAQ, here are three areas that come up most often when someone is new to 0sho and needs a fast answer.

Your Account and the Games

Deposits via UPI and Paytm

Eligibility and Local Law

Open Account Explore Lobby

PLATFORM AT A GLANCE

Open the Lobby and See What We Have Built

500+

Slot and table titles in the lobby

Local payment rails: UPI, Paytm, PhonePe

24/7

Live support availability

<1 min

Typical UPI deposit clearing time

GET HELP NOW

Reach Our Team Across Three Channels

The FAQ answers most questions without needing to contact us, but when you do need a person, here is exactly where to find us and what…

WHY YOU CAN RELY ON US

See How 0sho Handles Your Account and Data

Six concrete practices that reflect how we actually run the platform — not marketing language, but things you can verify through your own account experience once you join.

SSL Encryption on Every Page

Every page you load and every transaction you make passes through SSL encryption. Your account credentials, payment details and personal data are protected at the connection level at all times.

Two-Factor Account Verification

We offer two-factor authentication for account login. Enabling it takes under two minutes from your security settings and means a stolen password alone cannot access your account.

Withdrawal Verification Process

Before your first withdrawal, we confirm your identity against the documents you uploaded. This one-time step protects your funds and means future withdrawals process without additional checks.

Local Payment Rails Only

We process India deposits exclusively through UPI, Paytm and PhonePe — payment methods you already use and trust. No international wire transfers or unfamiliar third-party processors are involved.

FAQ Kept Current

When our processes change — payment limits, verification steps, support hours — we update this FAQ within 48 hours. You will not be reading outdated steps and hitting dead ends.

Transparent Account History

Your full transaction history, including every deposit, withdrawal and wager, is visible inside your account at any time. Download it or review it to reconcile your own records.

HOW WE COMPARE

Check What Stays Consistent Across Your Account

Not all platforms handle deposits, withdrawals and account queries the same way. Here is how 0sho approaches each area so you know what to expect before and after you open your account.

UPI Deposit Speed

Deposits through UPI typically clear in under one minute. We do not hold funds in a manual review queue for standard deposits, which means your wallet updates quickly.

Withdrawal Timeline

Withdrawals to your verified UPI or Paytm account are processed within 24 hours for most requests. Document-verified accounts see faster turnaround than those still completing identity steps.

Account Verification

We ask for identity verification once, before your first withdrawal. The document upload is handled inside your account settings — no email attachments or external links required.

Support Response Time

Live chat connects you to an agent in under two minutes during peak hours. Email queries receive a response within a few hours — not the next business day, as is common elsewhere.

FAQ Accuracy

We review and update this FAQ whenever our internal processes change. Answers are not copy-pasted from a generic template — they describe the actual steps our system follows.

Payment Options Breadth

UPI, Paytm, PhonePe and Google Pay are all supported. You are not forced into a single payment app or asked to use a method that does not fit your existing India banking setup.

Session Continuity on Mobile

Your account session continues when you switch from the desktop lobby to a mobile browser. Live tables like Blackjack and slot rooms like Fishing War load without requiring a fresh login.

Discover What Makes 0sho Different to Use

Six elements of our platform that come up repeatedly in account conversations and that set the day-to-day experience apart from a generic lobby.

Unified Lobby Design

Live tables — including Blackjack and Cash or Crash — slots and the sportsbook sit on one screen. You do not need separate apps or logins to switch between them during a session.

Named Game Studios

We carry titles from studios whose names you will recognise: Aviator, Gates of Olympus, Sweet Bonanza, Mahjong Ways and Football Strike are all present in the lobby without region locks.

Instant Wallet Updates

Your wallet balance updates the moment a UPI or PhonePe deposit clears. There is no refresh required — the figure you see when you open the lobby is the figure you can wager with.

India-First Account Flow

The account setup flow was designed around India identity documents, India payment rails and India phone numbers. You are not adapting a foreign account flow — this one was built for you.

Penalty Series and Bingo Rooms

Casual titles like Penalty Series and Bingo sit alongside the main slots lobby. They load on mobile without additional downloads and are accessible within seconds of entering the lobby.

Searchable FAQ and Help Centre

Type any account term into the Help Centre search — withdrawal, UPI, verification, live chat — and get a direct answer. You are not scrolling a long page to find a single relevant sentence.

Browse the 0sho FAQ for Fast Answers

These are the questions we receive most often from India. Each answer reflects how our platform actually processes deposits, verifies accounts and handles support requests — not a generic template answer.