Reference

Browse 0sho Terms Before You Open an Account

These terms set out exactly what you agree to when you access 0sho and use any part of our platform — from the lobby to withdrawals.

Account eligibility based on local lawPayment rules — UPI, Paytm, PhonePeWithdrawal and balance conditionsContent and conduct standardsUpdates and term revision process

Explore Lobby Read FAQ

Explore What These Terms Actually Cover

0sho Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on 0sho and accessing our lobby — whether through a browser or our mobile interface — you confirm that you have read and accepted these terms in full. These terms apply to all account activity including deposits made via UPI, Paytm or

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PhonePe, withdrawals to your linked bank or wallet, and any participation in games such as Blackjack, Cash or Crash or Fishing War. Jurisdiction matters: access and eligibility are governed by the local laws of your region, and these terms are written to operate within the framework
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of applicable Indian law. If any clause conflicts with a law in your jurisdiction, that clause is read down to the minimum necessary extent. We update these terms when our services change and will notify you through your registered account before any material revision takes effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TERMS TEAM

Check How to Contact Us About These Terms

If you have a question about any clause in these terms, need to flag a dispute, or want to request a copy of the version you…

HOW WE HANDLE YOUR ACCOUNT

See How 0sho Applies These Terms in Practice

These terms are not just a document — they describe how we actually operate accounts, store data, handle disputes and secure your balance.

Data Retention

We retain your account data — including transaction records for UPI, Paytm and PhonePe — for the period required by applicable Indian law. You may request a copy of your stored data at any time through the Help Centre.

Cookie Use

Our platform uses session and preference cookies to keep your lobby state, language setting and payment method saved between visits. You can manage cookie preferences from the settings panel in your account without affecting core functionality.

Account Security

Access to your account is protected by password authentication and optional two-step verification. If our systems detect an unusual login pattern, we temporarily lock the session and send a verification prompt to your registered contact.

Dispute Resolution

If you disagree with a decision made under these terms — such as a balance adjustment or account restriction — you may raise a formal dispute by email within 30 days. We aim to issue a written response within five working days.

Term Revision Notice

When we revise these terms, we push a notification to your registered email and display an in-app banner before the change takes effect. Continued use of the account after the effective date constitutes acceptance of the revised terms.

Requesting Changes

If you believe personal data held by us under these terms is inaccurate, you may submit a correction request through live chat or email. We process verified correction requests within seven working days and confirm the update in writing.

Find Answers to Common Terms Questions

These frequently asked questions cover the points we hear most often about our terms — from eligibility and data rights to what happens if a clause changes after you have already opened an account. If your question is not listed here, reach us via live chat with your account ID ready.

These terms apply to every person who creates an account on 0sho and accesses our platform. Eligibility depends on your local law, and access is available only where local law in your region permits use of services like ours.

We notify you by email and through an in-app banner before any material change takes effect. If you continue using your account after the stated effective date, that action is treated as acceptance of the updated terms.

Deposits and withdrawals via UPI, Paytm and PhonePe are all governed by the payment section of these terms. Processing times, minimum amounts and verification steps are set out there; contact support if a transaction behaves differently than described.

Yes. Contact our support team by email with your account ID and the approximate date you opened your account. We will send you the version of the terms that was in effect at that time within five working days.

Submit a formal dispute via email within 30 days of the decision, quoting your account ID and the relevant clause. Our compliance team reviews each dispute and provides a written response within five working days of receiving your message.

Under applicable Indian law you have the right to access, correct or request deletion of personal data we hold. Submit your request through live chat or email; we process verified requests within seven working days and confirm each action in writing.

Creating multiple accounts, using automated tools to interact with our platform, or misrepresenting your eligibility under local law are all prohibited. Accounts found in breach of these conduct rules may be suspended pending a review under the dispute process.

Browse 0sho Terms Before You Open an Account

Check How to Contact Us About These Terms

See How 0sho Applies These Terms in Practice

Data Retention

Cookie Use

Account Security

Dispute Resolution

Term Revision Notice

Requesting Changes

Find Answers to Common Terms Questions

01 Who do these terms apply to?

02 What happens when these terms are updated?

03 How do the payment terms apply to UPI, Paytm and PhonePe?

04 Can I request a copy of the terms I agreed to when I registered?

05 How do I raise a dispute about a decision made under these terms?

06 What are my rights regarding personal data held under these terms?

07 What conduct is prohibited under these terms?

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